- What is the money back guarantee?
- How will our relationship with our current carrier be impacted?
- Why haven't I recieved this guaranteed money in the past?
- Why should our company pay someone to audit our shipping accounts?
- What kind of reports will my company be provided?
- How secure is our data?
- How does VeriShip audit our account?
- How does VeriShip bill for its services?
- What is the affiliate program?
- How do I contact VeriShip?
- How much money can I expect VeriShip to save me?
- Which carriers is VeriShip auditing?
- Are both commercial and residential ground services guaranteed?
- Since my company hasn't had any client complaints about a late package then why would I need VeriShip?
- Why doesn't every company do this?
- How do I sign up my company?
What is the money back guarantee?
All of the major carriers have a guarantee that if a package doesn’t arrive by the promised delivery time the shipping is free, as long as you issue a request for the refund within 15 days.
How will our relationship with our current carrier be impacted?
Your relationship will not be affected. The carriers win because they get fewer questions regarding their invoices and have a faster remittance.
Why haven’t I received this guaranteed money in the past?
Carriers do not automatically send you refunds unless you file a claim within 15 days of the guaranteed delivery date for UPS® and 15 days of the invoice date for FedEx®.
Why should our company pay someone to audit our shipping accounts?
- It is cost prohibitive for all but the largest companies to go through the process of auditing each package and requesting the appropriate credit.
- We audit for late deliveries, address corrections, duplicate invoices, duplicate package charges, correct discounts, and manifested but not shipped packages.
- VeriShip specializes in auditing your shipments. We know how to locate common problems and correct them efficiently which in turn saves you time and money. It is probable that we will find more refunds than you could on your own. VeriShip is thorough and consistent.
- VeriShip provides numerous standard and any customized reports you request that are specific to your business that could take you hours or weeks to build on your own.
- If your company uses multiple carriers our system can consolidate the information into a one stop shipping information system. FedEx®, UPS® or any other shipping vendor cannot make that claim. We can give you the “big picture” with the capability to drill down the details of your shipping data.
What kind of reports will my company be provided?
- In addition to our standard reports, we will create any customized report you need, FREE of charge.
- Package detail report—Every detail about each package.
- Daily Shipping Activity—Summary of shipping volume for each day.
- Cost Center Allocation Report—Shipping cost allocated to each cost center.
- Service Type Report—Summary of service types shipped.
- Ship to City Report—Where your packages shipped (Great marketing statistics).
- Third-Party Usage Report—Who is using your account number(s).
- Reference Data Report—Summary of your reference data.
- Credit List Report—List of each credit approved by carrier.
- Miscellaneous charges—Address correction charge, Saturday delivery charge.
- We guarantee and assure the security of your shipping data. All information will be used solely for our purposes of auditing. Our audit agreement includes a mutual non-disclosure guarantee. VeriShip is bonded and insured.
- Our world class hosting facility handles all of your data. Our web site is running behind Secure Sockets (SSL), the same technology used as the defacto standard to ensure safe credit card transactions over the internet.
- All sensitive shipment data is encrypted in the database using AES 128-bit encryption. AES encryption is an encryption algorithm the NSA has approved to be used as a security technique for government data classified “Top Secret”. Our own employees can’t even decipher your sensitive shipping data. Only your login has the capability to see that encrypted data.
How does VeriShip audit our account?
- You should ship your product as you normally do. Nothing will change within your operation.
- Your carrier creates an electronic invoice for all of your weekly shipments and sends it to VeriShip.
- VeriShip analyzes the file through a program that checks for service failures, overcharges, and other billing mistakes.
- We audit for late deliveries, address corrections, duplicate invoices, duplicate package charges, correct discounts, and manifested but not shipped packages.
- VeriShip works directly with your carrier to remove those charges from your bill.
- VeriShip sends you a revised invoice which is approved by your carrier.
- The revised invoice will have the original amount invoiced and the savings amount.
- You pay the carrier the reduced amount as the revised invoice states.
- VeriShip will invoice you a percentage of what we saved you.
- If we don’t save you anything you don’t pay anything.
How does VeriShip bill for its services?
Billing is based on a percentage of the money VeriShip saves you. We get paid only when we save you money.
What is the affiliate program?
- As an affiliate, you get paid for referring new clients. With our affiliate program, you can earn money from your relationships and our good reputation and excellent service. You earn 20% of our billing rate for the life of our relationship with the client you refer.
- We also offer a web affiliate opportunity. You place a link to our site on your web site. You have a chance to earn referral income by driving clients to our web site. This option pays you 10% of our billing for the first year of the client’s relationship.
- If you’d like to know more or would like to become an affiliate, please contact us.
You may contact us by telephone toll free at 800.903.3073 or locally at 913.906.0177, fax us at 913.906.0157, or email us at info@VeriShip.com.
How much money can I expect VeriShip to save me?
According to the recent study published by Jeff Kline at a 2002 National Conference on Operations & Fulfillment, “5% of guaranteed deliveries arrive late each year”. Our clients average between 2 & 6%.
Which carriers is VeriShip auditing?
VeriShip audits UPS®, FedEx®, and DHL®.
Are both commercial and residential ground services guaranteed?
Yes.
Since my company hasn’t had any client complaints about a late package then why would I need VeriShip?
Most companies only hear about a package that is late if the customer calls. Our service lets you know exactly what your carrier is delivering and when. It is estimated that 5% of the packages you ship are late and eligible for a refund. Over time, these refunds add up to a significant savings to your company.
Why doesn’t every company do this?
Not every company audits because it is time consuming and cost prohibitive. Over 40% of Fortune 500 companies utilize a shipping audit. We make auditing possible for every company.